Dampak Pelatihan Kepemimpinan terhadap Kepuasan Perawat dan Kinerja Pelayanan di Klinik Manajemen: A Cross-Sectional Study
Abstract
Abstrak: Kepemimpinan efektif berperan penting dalam meningkatkan kualitas pelayanan kesehatan dan kepuasan tenaga kesehatan. Namun, akses terhadap pelatihan kepemimpinan bagi perawat di klinik manajemen masih terbatas. Penelitian potong lintang ini melibatkan 100 perawat dari 10 klinik manajemen di Indonesia. Data dikumpulkan melalui kuesioner terstruktur yang telah divalidasi (Cronbach’s alpha = 0,89) dan dianalisis menggunakan uji chi-square serta odds ratio (OR) dengan interval kepercayaan 95%. Hanya 44% perawat yang pernah mengikuti pelatihan kepemimpinan. Analisis menunjukkan bahwa perawat yang mengikuti pelatihan memiliki peluang lebih besar mengalami outcome positif, dengan OR tertinggi pada persepsi manajer suportif (OR = 6,00; 95% CI: 2,68–13,40), diikuti kolaborasi tim (OR = 5,45), kualitas pelayanan (OR = 5,17), dan kepuasan kerja (OR = 4,21), semua signifikan secara statistik (p < 0,05). Pelatihan kepemimpinan secara signifikan meningkatkan kepuasan kerja, dinamika tim, dan kualitas pelayanan. Program pelatihan perlu diintegrasikan ke dalam pengembangan profesional berkelanjutan bagi semua perawat.
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Rostami, V. et al. (2025) ‘Transforming Nursing Practices: A Comprehensive Review of Performance Improvement Strategies’, Health Science Reports, 8. Available at: https://api.semanticscholar.org/CorpusId:278363087.
Saleh, M.S.M. et al. (2025) ‘Building nursing leaders: the influence of entrepreneurial leadership program on nurse interns’ innovation and clinical performance’, BMC Nursing, 24. Available at: https://api.semanticscholar.org/CorpusId:278428050.
Sfantou, D.F. et al. (2017) ‘Importance of Leadership Style towards Quality of Care Measures in Healthcare Settings: A Systematic Review’, Healthcare, 5. Available at: https://api.semanticscholar.org/CorpusId:4839198.
Sirait, J.J., Tarigan, E. and Supardi, S. (2022) ‘EFEKTIFITAS PELATIHAN KEPEMIMPINAN DAN MANAJEMEN BAGI KETUA TIM TERHADAP KEPUASAN PASIEN DI METRO HOSPITALS CIKUPA KABUPATEN TANGERANG’, JURNAL MUTIARA NERS [Preprint]. Available at: https://api.semanticscholar.org/CorpusId:253414153.
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Tlhako, N. et al. (2025) ‘The impact of workplace relationships on nurse-reported quality of care and patient safety in the North West Province’, PLOS One, 20. Available at: https://api.semanticscholar.org/CorpusId:278783518.
Xu, X. et al. (2022) ‘A modified Delphi study on establishing a curriculum content structure for the leadership and management competency cultivation for future nurse managers in China’, Heliyon, 8. Available at: https://api.semanticscholar.org/CorpusId:253175735.
Xue, X. et al. (2025) ‘Impact of clinical leadership on frontline nurses’ quality of care: work engagement as mediator role’, BMC Health Services Research, 25. Available at: https://api.semanticscholar.org/CorpusId:277854520.
Ystaas, L.M.K. et al. (2023) ‘The Impact of Transformational Leadership in the Nursing Work Environment and Patients’ Outcomes: A Systematic Review’, Nursing Reports, 13, pp. 1271–1290. Available at: https://pdfs.semanticscholar.org/e7b0/fd7bbc824399c509c8c42fb6819be8d4ce37.pdf.
Published
2025-08-06
How to Cite
HUDA, Nurul et al.
Dampak Pelatihan Kepemimpinan terhadap Kepuasan Perawat dan Kinerja Pelayanan di Klinik Manajemen: A Cross-Sectional Study.
Jurnal Keperawatan Terapan, [S.l.], v. 11, n. 2, p. 114-122, aug. 2025.
ISSN 2442-6873.
Available at: <https://ojs.poltekkes-malang.ac.id/index.php/JKT/article/view/5733>. Date accessed: 08 aug. 2025.
doi: https://doi.org/10.31290/jkt.v11i2.5733.
Section
Original Articles
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
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