Program Dukungan Organisasi dan Kesejahteraan yang Disesuaikan dengan Peran Kesehatan Dapat Meningkatkan Kepuasan Kerja dan Retensi di Klinik Kesehatan: Systematic Literature Review
DOI:
https://doi.org/10.31290/jkt.v11i1.5478Keywords:
Organizational support, Job satisfaction, Health workers, Retention, Welfare programs, Peer support system, Work fatigue, Work-life balance, Awareness training, Contextual interventions, Relational coordinationAbstract
This systematic literature review explores the impact of organizational support and wellness programs on job satisfaction and retention among healthcare workers. Using a PRISMA-guided approach, 12 peer-reviewed studies published between 2011 and 2025 were synthesized to identify effective interventions across multiple global contexts. Key strategies include peer support programs, mindfulness training, work-life balance initiatives, relational coordination, and context-specific leadership practices. Findings reveal that perceived organizational support (POS) plays a major role in improving emotional well-being, reducing burnout, and increasing workforce retention. Contextual adaptation of programs to meet the unique needs of various professional groups—such as ICU nurses, physicians, and frontline workers in low-income settings—was found to be more effective than generic approaches. Evidence underscores the importance of integrating structural, psychosocial, and leadership-driven interventions to maintain a motivated and resilient healthcare workforce. These insights provide actionable guidance for healthcare administrators and policymakers aiming to improve employee outcomes in high-demand clinical environments.
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